Customer Support Solutions News & Updates

December 5, 2024

5 Ways to Support your Customers Through Christmas this Year

As the festive season approaches, it can be an incredibly challenging time for many who are struggling financially. Organisations have a vital role to...

November 19, 2024

Building Financial Resilience Together

On the 7th of November the Auriga Services team had the pleasure of attending and exhibiting at the 2024 Money Advice Liaison Group (MALG) conference,...

September 25, 2024

Launching a nationwide effort to combat fuel and food poverty

Auriga Services are thrilled to have attended the launch for the ‘One Call That’s All’ pilot, funded by Utilita Giving last week. This exciting ...

July 5, 2024

Government cost-of-living proposal & the impact on public benefit services

A new government, plan to bring a new approach. With Labour having committed to addressing the cost of living, incoming changes will be associated wit...

May 28, 2024

Financial support services must be prioritised despite fall in UK inflation, as bills remain ‘historically high’

Businesses are being urged not to neglect financial support services for the public, following news of falling inflation and the latest energy price c...

Young woman sitting at a table with laptop and notes. Her hand is placed on her head as if she is feeling stressed

May 15, 2024

Helping to ease financial stress

In the UK, 79% of adults experience stress at least once a month, according to statistics shared by the Stress Management Society. One key stress-indu...

April 22, 2024

Auriga Services helps organisations to reach half a million people in financial need over last 12 months

Midlands not-for-profit grants and welfare provider, Auriga Services, provided financial support services to more than half a million people in need a...

March 7, 2024

Spring Budget actions on personal finances is welcome news with +61% demand for debt advice

News of financial support measures outlined in the Chancellor’s Spring Budget has been deemed logical and necessary due to the scale of the cost-of-...

March 5, 2024

Ofgem price cap reaction: after 143% increase in demand for emergency fuel vouchers

Auriga Services has welcomed the latest price cap on energy bills after allocating over 92,500 emergency fuel vouchers in January 2024. Year-on-year...

February 27, 2024

Cooking up savings: air fryers and creative ways to combat the cost of living crisis in the UK

As the cost of living crisis continues to grip the UK, people are finding innovative ways to save money and reduce their energy consumption. One surpr...

January 30, 2024

Tackling child hunger: a call to action for businesses in the UK

Food insecurity remains a persistent challenge in the UK for families, particularly those in the poorest 20% of households. According to the Trussell ...

January 12, 2024

Auriga announces new non-executive directors

Grants and welfare specialist, Auriga Services, has announced the appointment of two non-executive directors (NEDs). Mo Ahmed and Nigel Quinton will a...