David has extensive, senior level experience working in the voluntary sector. From an early career working in personal banking, he witnessed the impact that financial difficulties had on people, which ignited a passion to help those who were struggling.  

At the Money Advice Trust, David progressed to oversee the delivery of debt advice services through National Debtline and Business Debtline, helping well over a million people over a twenty-year career. He grew and transformed delivery and utilised technology to develop the services into a customer centric, omni-channel approach. He also led the development and delivery of the Trust’s award-winning training and consultancy service, improving how organisations help customers in vulnerable circumstances.  

David’s experience is wide and varied including strategy, operations, customer experience, business development, technology and commercial. He has an MBA from Aston University.  

In his spare time he likes sport, spending time with friends and family and going for walks with the dog.